Take Away The Risks Of Buying… And Sell More

For all who sell to remote customers either online, via catalog or by direct marketing, here is a virtually foolproof way of increasing your sales.  Remove the barriers to buying from your customers as much as possible.
When consumers buy remotely – especially when they haven’t done business with you before – there is always some fear present.  Will I get what I ordered?  Will it be as described?  Do I have that much money?  What if it doesn’t fit or the color isn’t as shown?  What if it breaks?  What if I just don’t like it?

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It is a critical goal of your marketing to alleviate the fear by using Risk Reducing, trust-inspiring measures such as:
Unconditional Money-Back Guarantee
Try it before you buy it
No restocking fee
Easy payment plan
Perfect fit Guarantee
Strong product warranty
Do this and customers will feel more confident in buying from you – and that leads to more sales.

More Marketing Consultant Advice
As a long-time marketing consultant offering online copywriting services, I love sharing my marketing tips, insights and secrets.  Interested in learning more valuable stuff that could help improve your marketing life?  Go to http://www.moneywordsmarketing.com/alans-blog/.

Is Your Product Sold With Emotion Or Intellect?

For all small business owners out there, I’d like to pose a primary question, “Is your product sold with emotion or intellect?”  Now some of you will think this a silly question and immediately answer, “Both!”.  It’s not so silly.

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A cruise line needs you to imagine yourself having the time of your life on their cruise.  Everything they say and do uses an emotional (experience-based) appeal.  They show images of exotic ports of call, elegant dining, well-dressed, good-looking people dancing and families having a grand old time.  Other than price, which is downplayed, is anything mentioned to get you to make your decision on an intellectual basis.  All copy is directed to describing wonderful experiences, new friends, and everlasting memories.

Tools, on the other hand, are sold using a strictly intellectual (fact-based) approach.  You’ll read about the fine workmanship, excellent materials, lifetime “replace it if it breaks” guarantees, and testimonials from professionals and “do-it-yourselfers”.  You make your decision based on facts and how the tool fits the your needs.  No “imagining” necessary.

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Let’s get a head start.  Below I list, as a guide, products that most often use emotional approaches and those that use intellectual approaches.

Does Your Product Fit The Emotional Or Intellectual Model?

Emotional

  • Travel
  • Restaurants
  • Clothing
  • Beauty products
  • Wine and Spirits
  • Candy and Snacks
  • Soft Drinks
  • Fragrances
  • Entertainment
  • Books & Magazines

     

Intellectual

  • Home repair
  • Financial Services
  • Auto Repair
  • High-ticket technology
  • Appliances
  • Professional Services
  • Work Tools
  • Education

P.S. – There are notable products like automobiles or new homes that do use a two-tier approach.  First they use emotion to get people imagining themselves driving the car or living in the home, then use facts and figures to close the sale.

More Marketing Consultant Advice

For over 30 years I have been giving marketing consultant advice to many businesses.  I love sharing my marketing tips, insights and secrets.  Interested in learning more valuable stuff that could help improve your marketing life?  Go to http://www.moneywordsmarketing.com/alans-blog/.